Secure Email System

Delivering emails to parents requires a secure connection from your school's Management Information System (MIS) to Juniper Education. 

As such, we integrate with a company called Wonde.  Wonde provides a high level of security, allowing you to remain in control of the data we access.

Wonde will contact you directly to create an account.

• Accessing Secure Email System
• Create a new email
• Preview, Save & Send

Accessing Secure Email System

• From the purple admin bar at the top, click Add-Ons.  The add-on landing page will load, any modules that are greyed out are not available. 
  
  
• Click the Email tile to access email settings, templates, the mail queue and much more. 

Create a new email

• Click Create a new email to open the email editor.
  
  
• From there, click on the 'Add' button under recipients to choose who will receive the emails. This information is taken from the MIS data provided.
  
  
• You can use the add button within the recipients pop-up to choose whether you want the primary contact or all contact in relation to your pupils to receive the email.
  
  
• Place your cursor into the Email Subject field to type a subject.
  
  
• Place your cursor into the email body container to start typing your message.  
  • The text block allows you to add text and make changes to the formatting, such as Bold, Italics, or Alignment.
  • Drag the text block onto the page
  • Click into the text area and type or paste in your text content
  • Use the toolbar at the top to help format the text, and insert hyperlinks and images. 
    
    
• Using the Insert Placeholder button, you are able to drop text which will be picked up from your MIS data.  For example, the system could automatically insert a parent's name; this email can be personalised and tailored to each recipient.
  
  
• To add an attachment click the Choose Files button to upload your attachments. 

Note: We recommend using PDF files as your attachment file format. As some parents may struggle to open other file types. 

Preview, Save & Send

At any time, you can click preview to check how your email will look when sent, you can also save it as a Draft, Template or Send Now.

• Save Draft - you can leave the site and return later to continue working on the draft item.
  • You can access draft emails from the drafts tile on the left-hand side of the email add-on section. 
    
    
• Save Template - you can access a template later, and use it to create a new email with the same content. 
  • You can access email templates from the Templates tile on the left-hand side when in the email add-on. 
    
    
• Send Now- this option will send the email. 
  • You can access sent emails from the Sent tile on the left-hand side when in the email add-on.