Juniper Websites Help Centre
The Juniper Websites Help Centre has now moved!
Please note that this help centre (juniperwebsites.support.junipereducation.org) should no longer be used.
We kindly ask you to update any bookmarks to our new help centre, where you can find the most up to date resources:
Categories
- Create and Edit Learn about Creating and Editing Pages, Archiving and Publishing.
- Everyday Engagement Creating News or Blog Posts, Events, Galleries and Albums will help you to engage with your community on a regular ba...
- Admin Tasks If you are an Admin for your school CMS this section contains all the information you should need.
- Forms, Surveys and Polls Everything you need to know about creating forms, surveys and polls within the CMS.
- Add-Ons Learn how to use our Communication and Booking add-ons.
- FAQ's Here you will find some useful articles to help you with managing your website.
- Training Find out how you can access our on-demand training resources, to help you get up to speed with using the Juniper Webs...
- Legacy Primarysite Tools The following tools have been retained by a small number of Primarysite customers who have migrated to Juniper Websit...
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Training
Whether you are new to managing your website, or you'd like to improve your skills, we have a number of ways you can learn about using the Juniper Website CMS to update your site.
Free On-demand Training
Our on-demand training videos are included, free of charge, as part of your standard website package. They cover all the tasks you need to get to grips with to manage your site.
Access On-demand TrainingSupport+ Training Subscription
With a Juniper Websites Support+ subscription, you can also access regular live training with one of our expert training advisors. You'll have access to; live training webinars, regular topic based webinars, Q&A sessions, as well as product updates. Check out the courses available on our Training Portal, and contact your Customer Succcess Manager if you'd like to sign-up.
Academy Resources
Check out our latest resources to help schools and trusts improve their online presence and community engagement.
Contact Support
Can't find the answer your looking for?
Our Dedicated Suppport Team are available Monday to Friday to answer your questions and help you with techincal queries.
Click the Support Button, in the bottom corner of the Help Centre, to ask a question, submit a ticket or
chat to one of our Support Team.
Help us Shape the Future of Juniper Websites
Submit your idea or suggest improvements, comment on existing ideas and upvote on those you really like via our Ideas Hub
Coming Soon
Join our Product Discovery Program and help our team decide which features to prioritise,
while setting the stage for achieving product excellence