Juniper Websites Help Centre


The Juniper Websites Help Centre is moving and getting a major upgrade!

To provide you with a better support experience, we will soon be closing our current Help Centre and replacing it with a new and improved one.

All of our help guides will be moved across over the next few weeks. If you need to contact us for support or would like to preview our new look Help Centre visit:

juniper-education.zendesk.com


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Training

Whether you are new to managing your website, or you'd like to improve your skills, we have a number of ways you can learn about using the Juniper Website CMS to update your site.

Free On-demand Training

Our on-demand training videos are included, free of charge, as part of your standard website package. They cover all the tasks you need to get to grips with to manage your site.

Access On-demand Training

Support+ Training Subscription

With a Juniper Websites Support+ subscription, you can also access regular live training with one of our expert training advisors. You'll have access to; live training webinars, regular topic based webinars, Q&A sessions, as well as product updates. Check out the courses available on our Training Portal, and contact your Customer Succcess Manager if you'd like to sign-up.

Book Support+ Training




Academy Resources

Check out our latest resources to help schools and trusts improve their online presence and community engagement.

Access the Academy



Contact Support

Can't find the answer your looking for?
Our Dedicated Suppport Team are available Monday to Friday to answer your questions and help you with techincal queries.

Click the Support Button, in the bottom corner of the Help Centre, to ask a question, submit a ticket or
chat to one of our Support Team.

Email Support



Help us Shape the Future of Juniper Websites

Submit your idea or suggest improvements, comment on existing ideas and upvote on those you really like via our Ideas Hub

Coming Soon

Join our Product Discovery Program and help our team decide which features to prioritise,
while setting the stage for achieving product excellence

Product Discovery Program