Due to changes in Twitter's terms and conditions, we made the decision to discontinue support for Twitter/X feed integration on our websites. We understand that this may come as a surprise, and we want to provide a clear explanation for this decision.
Why We're Making This Change
Twitter/X has introduced several new policies and restrictions that have made it increasingly difficult to maintain our current level of service. These changes include:
- New Pricing Structure for API Access: Twitter/X has implemented a new pricing model for accessing their API, which significantly increases the cost of integrating Twitter feeds.
- Stricter Data Retrieval Restrictions: The new terms impose tighter limitations on how data can be retrieved and used, affecting the reliability and functionality of the integration.
- Daily Tweet Access Limits: There is now a limit on the number of tweets that can be accessed daily, which can disrupt the continuity and completeness of the feed displayed on your website.
These unpredictable and restrictive changes have posed significant challenges for us. After careful consideration, we have concluded that it is no longer feasible to support Twitter/X feed integration in the same manner.
What This Means for You
We no longer support the integration of Twitter/X feeds on your website. However, all other social media feeds will remain unaffected and will continue to function as normal according to the respective providers' current terms and conditions.
We understand the importance of seamless social media integration and remain committed to delivering high-quality service. This decision is a direct response to the changes implemented by Twitter/X and does not reflect our dedication to providing robust and flexible solutions that meet your needs.
Technical and Cost Implications
The removal of Twitter/X integration involves a degree of technical work by our team. While we strive to make this transition as seamless as possible, this procedure requires certain resources and time. As a result, the removal of Twitter/X integration may be a chargeable service for some websites.
For specific details regarding the cost, please reach out to us, and we will be happy to discuss this further. We aim to ensure a smooth transition and are here to assist you with any queries or concerns you may have.
Keeping You Informed
We have observed that, due to changes made by Twitter/X, updates to most website feeds are being pushed consistently around the 20th of each month. While we no longer offer the option to add a new Twitter feed to our websites, if you already have a Twitter/X feed, there is no need to remove it. However, please be aware that there may occasionally be delays or longer intervals between updates and may stop working at some point in the future. We are committed to keeping you informed about any further developments through our Status Updates page. Additionally, if you decide to replace the Twitter/X integration with another social media feed, we are here to support you through the process.
Thank You for Your Understanding
We sincerely apologise for any inconvenience this may cause and appreciate your understanding and patience. Our goal remains to provide you with the best possible service, despite the challenges posed by external changes.
Should you have any questions or wish to discuss the next steps, please do not hesitate to get in touch. We are here to assist you during the transition.
Thank you for your continued support.