Sometimes the connection between third party products can be disconnected when third parties make changes or updates to their systems. This means that these connections sometimes need to be re-established.
Disassociating access to Instagram
First you will need to disassociate your Instagram account from your website.
Please note: Before you disassociate your Instagram account you need to make sure that you have the credentials to be able to log into the Facebook accounts that is linked to your Instagram.
- You can disassociate your Instagram account by scrolling down to your news feed on the homepage of your website.
- There will be a Instagram button next to where your Instagram feed is that will allow you to connect your website with your Facebook account (which is linked to your Instagram) and may look something like this:
- Click on the button that is visible on your website.
Please note: The button style or wording may vary to the above depending on the template that your website uses.
- Once you click on this button, a dialogue box will appear where you will have the option to click on the grey button which reads 'Disassociate with Instagram':
Re-authorising access to Instagram
Once you have disassociated your Instagram account from your website, you will then need to re-authorise access by following the steps below:
- Click on the Instagram button on your News feed:
- On the Instagram Authorisation Settings window, click Login via Facebook.
- You will be prompted to log in to your Facebook account. Your Facebook account must have access to your school's Instagram account.
Please note: If you see the option to 'Continue as' please instead click on the link that says 'Log in to another account' and manually enter your credentials (email & password):
The reason why its important to do this because if you have changed your password since you last logged in through this way it will still have your old password stored and will not work as expected.
- On the next window, select the Instagram page you would like to post to.
- When your website has been authorised to access Instagram, a green box will appear to inform you the website is authorised. You can revoke the authorisation at any time by pressing the Disassociate with Instagram button.